Improve quality, performance and compliance
Robotic process automation (RPA) is the automation of business processes that are primarily repetitive, systematic and rules-based. The automation takes place when software robots carry out processes or tasks normally completed by humans.
Optum Serve Robotic Process Automation for Government (RPAG) framework can be used to increase quality by lowering human error, reducing workload and creating efficiencies.
Read the white paper to learn more about how our RPA framework can support your organization's initiatives.
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White paper
This Optum white paper shows how human-centered design builds technology and programs that are easy and intuitive for consumers to use.
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