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White paper

Robotic process automation (RPA)

We utilize RPA to advance federal government programs.

Improve quality, performance and compliance

Robotic process automation (RPA) is the automation of business processes that are primarily repetitive, systematic and rules-based. The automation takes place when software robots carry out processes or tasks normally completed by humans.

Optum Serve Robotic Process Automation for Government (RPAG) framework can be used to increase quality by lowering human error, reducing workload and creating efficiencies.

Read the white paper to learn more about how our RPA framework can support your organization's initiatives.

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