Improve provider satisfaction with telehealth
According to Trillian Health, 38 million people created 96 million telehealth visits in 2020. Providers have since adopted telehealth at a massive scale. This surge in adoption has revealed both the value and pain points of virtual visits.
We partnered with Qualtrics to understand the past, current and predicted use of telehealth among providers. Our survey also identified the top barriers and benefits physicians see when using telehealth with their patients.
Download the e-book to get:
- A breakdown of provider telehealth usage throughout the pandemic
- Insights on how patients access and schedule virtual visits
- The telehealth features and frustrations providers say impact their virtual care experiences
- Six technology enhancements providers say would improve telehealth
Related healthcare insights
Article
Thought leaders discuss the intentional vigilance needed to overcome obstacles impeding better access to healthcare for all.
Video
Learn about the in-depth security capabilities of cloud-native imaging.
Article
Learn from Optum Rx thought leaders how access, affordability and transparency have become imperatives for pharmacy benefit management.